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Order Policy

Effective Date: October 25, 2025

Last Updated: October 25, 2025

1. Order Placement

  • Orders can be placed directly through our website www.idhufashions.com. Once your order is confirmed, you will receive an automated confirmation email or SMS detailing your order summary and expected timelines.
  • Please ensure that your contact and shipping information is accurate before submitting, as once placed, orders cannot be altered.

2. Order Processing

  • Each product at IDHU is created with precision and passion.
  • Orders are usually processed within 1–3 business days, depending on stock availability and customization (if applicable).
  • Once dispatched, you will be able to track the order via the Track Order section on the website.

3. Order Modification or Cancellation

  • Orders cannot be modified or cancelled once confirmed, as we begin preparation immediately after order placement.
  • However, for any genuine concerns or incorrect details, please contact us within 2 hours of order placement, and our team will try to assist where possible.

4. Pricing & Payment

  • All product prices displayed are final and inclusive of applicable taxes. There are no hidden costs at checkout.
  • We currently support secure online payments through Cashfree Payment Gateway, ensuring safe transactions with end-to-end encryption.

5. Order Confirmation & Updates

  • You will receive the following notifications via SMS or email:
  • • Order Confirmation
  • • Dispatch & Tracking Details
  • • Delivery Confirmation

6. Order Delays or Unavailability

  • In rare cases of stock unavailability or delays caused by logistics partners, we will notify you promptly and provide suitable alternatives or refund options.

7. Fraudulent Orders

  • Idhu reserves the right to cancel or hold any order that appears suspicious, incomplete, or placed using fraudulent credentials.

Contact Us

For any concerns related to your order, please reach out to our team: